Frequently Asked Questions
Everything you need to know about Bush Business Furniture products, shipping, and service.
How is my furniture shipped and will it require assembly?
Most Bush Business Furniture items ship via standard ground carriers or LTL freight depending on size. Our products are designed for Ready-to-Assemble (RTA) convenience, featuring clear instructions and high-quality hardware to ensure a professional-grade result.
What kind of warranty comes with Bush Business Furniture products?
We stand behind our quality with industry-leading warranties ranging from 1 year to limited lifetime coverage, depending on the specific collection. These warranties cover defects in materials or workmanship under normal use.
Does your furniture meet commercial safety standards?
Yes, our business-grade collections are engineered to meet or exceed ANSI/BIFMA standards for safety, durability, and performance, making them ideal for high-traffic professional environments and home offices alike.
What is your return policy for office furniture?
We offer a 30-day return policy for items in their original packaging. Please note that return shipping costs may apply, and items must be in unassembled, resalable condition to receive a full refund.
Do you offer bulk discounts for corporate outfitting?
We provide competitive pricing for large-scale projects and corporate offices. Please contact our dedicated sales team for a custom quote on bulk orders or space planning assistance.
Can I request replacement parts if something is damaged during transit?
Absolutely. If any component arrives damaged or is missing from your package, visit our 'Replacement Parts' portal or contact customer service, and we will ship the necessary parts to you free of charge.